We’d love to answer your questions
Have a query? We’ll get back to you within 24 hours. Tell us about your outlet and we’ll set up a free demo of the Neo Platform.
Call us
+91 88309 89285Mail us
inquiry@Neotechnosys.comLocation
Pune, Maharashtra, India
Every enquiry gets a reply within 24 hours — usually the same working day.
Head office
Pune, Maharashtra, India
Serving independent hospitality across India.
Questions we are asked most
Still unsure about something? Ask us directly — the answer usually takes one message.
What is the Neo Platform?
The Neo Platform is an all-in-one hospitality management system for independent hotels and restaurants. It unifies order tracking, captain ordering, menu management, billing, reservations, reporting and AI insights in one real-time dashboard.
Does it work for both restaurants and hotels?
Yes. The same dashboard handles restaurant table reservations and hotel room bookings, so properties that run both do not need two systems.
Can it replace our existing POS and billing software?
Yes. Ordering, billing and reporting are built in, so most outlets replace a separate POS, billing tool and reporting spreadsheet with the Neo Platform alone.
How much training does the staff need?
Managers, captains, cashiers and owners are typically productive within a shift. The interface is deliberately minimal, and our team walks your staff through their first service.
How does WhatsApp digital billing work?
When a bill is settled, the guest automatically receives the digital invoice, bill summary and payment details on WhatsApp — no printing and no manual sending.
How long does setup take?
Most outlets go from signup to live operations in under 48 hours: a free consultation, custom configuration of your menu, taxes, staff and table QR codes, under two hours of staff training, then go-live with our specialists on site or on call. Over 94% of restaurants go live inside that window.
Do you supply POS hardware?
Yes. We discuss customised POS hardware setups during the consultation and configure the Neo Platform around the terminals, kitchen displays and printers your kitchen actually needs.
Can we run a pilot before committing, and how is it priced?
You can schedule a free pilot run of the POS and KOT system on your own floor. Pricing plans are shared after that walkthrough, once we know your outlet count, hardware and modules.
How do I book a free demo?
Send the contact form on this page, call +91 88309 89285 or message us on WhatsApp. We reply to every enquiry within 24 hours and run the demo on your own menu and workflow.